LVL UP!

Live Virtual Learning: University of Puzzle

 

 

Live Learning Visual

Do you know how to upgrade your leadership’s soft skills?

Join the University of Puzzle for our series of Live Virtual Learning!


University of Puzzle Professors will cover topics from a different theme every month of the year including:

Check MarkJanuary: Understanding Generational Dynamics
Today’s multigenerational workplace—spanning Baby Boomers, Gen X, Millennials, and Gen Z—offers immense potential for innovation when guided with intention. This overarching theme equips leaders, HR professionals, and managers with practical, research-informed strategies to transform generational differences into a catalyst for collaboration and performance. By understanding the formative experiences that shape values and communication styles, leaders will learn to tailor feedback and recognition, align on shared goals, and establish inclusive norms for meetings and decision-making. The focus is on moving beyond stereotypes to cultivate mutual learning, de-escalate conflict, and build a cohesive, high‑performing culture where every generation’s strengths are recognized, respected, and leveraged for collective success.
 
Check MarkFebruary: Tailoring Leadership for Multigenerational Teams
You will learn to diagnose the unique readiness of your people, whether they are Gen Z, Millennials, Gen X, or Boomers. Gain confidence in switching between coaching, delegating, directing, and supporting approaches to maximize engagement. We will explore practical strategies for calibrating communication channels and cadence for remote, hybrid, and on-site teams, helping you avoid common pitfalls.
 
 Check MarkMarch: Leveraging Generational Strengths
Transform your team's diverse age groups from a management challenge into a powerful competitive advantage. This course empowers Leaders from all levels to harness the unique strengths of each generation, fostering a culture of collaboration and mutual respect. This course provides foundational knowledge of each generation along with ideas to leverage strengths by leaning on other generations. Discover practical strategies for pairing individuals, creating shared learning rituals, and celebrating the contributions of all team members—from Gen Z to Baby Boomers. Turn generational differences into a catalyst for innovation and drive measurable improvements in team cohesion and performance.
 
Check MarkApril: Emotional Intelligence Foundations
This dynamic workshop is designed to equip leaders with the foundational skill of self-awareness, a cornerstone of high-impact leadership and emotional intelligence. We will you will explore the direct link between self-awareness and core leadership functions. You will learn to identify your personal triggers and strengths, interpret your own emotional cues, and see how this internal knowledge shapes your decision-making, communication, and team culture.
 
Check MarkMay: Building Empathy and Trust
Discover how to build a stronger, healthier team by developing empathy and trust one practical step at a time. In this course, you’ll learn the approach to using emotional intelligence for effective leadership: begin by recognizing emotional cues—both verbal and non-verbal—in your team members. Next, practice active listening to deepen your understanding and build genuine connections. You’ll see how using empathy as a leadership superpower can transform daily interactions and trust within your team. Then, follow proven techniques to foster psychological safety, so team members feel empowered to share ideas and concerns openly. Throughout the session, you’ll receive practical tips for applying these skills right away, including conversation prompts for creating a safe, supportive environment.
 
Check MarkJune: Emotional Intelligence in Action
Change and conflict are constants—how leaders respond determines team resilience and performance. This theme equips people managers and team leads with practical, emotionally intelligent strategies to guide teams through uncertainty and disagreement with clarity and care. By understanding the emotional journey behind change and the root causes of conflict, leaders will learn to label emotions, reframe conversations, and establish steady communication rhythms that build psychological safety. They’ll practice self-regulation, recognize personal triggers, and use empathic inquiry to surface core issues and perspectives. The result is a pragmatic framework for creating stability, mediating disputes constructively, and transforming challenging moments into opportunities for trust, morale, and stronger team cohesion.
 
Check MarkJuly: Strengthening Team Collaboration
Elevate your team's performance by mastering the fundamentals of powerful collaboration and accountability. This practical, how-to course for leaders provides an approach to building a truly cohesive unit. We start with the foundations, showing you how to establish team norms and rituals that foster trust and open communication. You will learn to create an environment of psychological safety where every member feels empowered to contribute. The session then focuses on leveraging individual talents for collective success by identifying each team member’s unique strengths, using tools like a skills matrix to visualize team capabilities, and assigning roles and responsibilities that play to these strengths. Gain confidence in facilitating productive feedback that moves the team forward together.
 
Check MarkAugust: Driving Accountability
Accountability thrives where expectations are clear, commitments are shared, and follow-through is built into daily operations. This theme equips busy people leaders and frontline managers with practical systems to translate priorities into measurable goals, align roles, and secure genuine commitment—not just compliance. By applying proven frameworks like SMART goals and OKRs, and reinforcing them with collaborative goal-setting, steady check-in cadences, visual dashboards, and productive retrospectives, managers create psychological safety and peer-to-peer accountability. The result is a resilient, self-propelling team that understands what success looks like, owns its commitments, and consistently delivers cross-functional results.
 
Check MarkSeptember: Enhancing Team Dynamics
Through actionable discussion, and hands-on practice, you will learn how to intentionally manage participation and elevate the quality of your team's dialogue. The session concludes with guided reflection to help you create firm commitments for immediate application. Through actionable discussion, and hands-on practice, you will learn how to intentionally manage participation and elevate the quality of your team's dialogue. The session concludes with guided reflection to help you create firm commitments for immediate application.
 
Check MarkOctober: Building Team Resilience
Equip your team to thrive through any challenge by mastering the art of resilience. Resilience is the ability to adapt, bounce back from setbacks, and sustain momentum in the face of change. As one of the most critical competencies for success in the coming year, developing resilience empowers teams to navigate uncertainty and seize new opportunities with confidence. This essential leadership course provides a practical playbook for fostering a resilient culture. Learn how to guide your team to recover quickly from setbacks, maintain sharp focus under pressure, and navigate uncertainty with confidence. We will cover actionable frameworks for conducting post-setback reviews and techniques for prioritizing tasks when everything feels urgent. Discover how to establish resilience-building rituals and communicate clearly during times of change to keep your team engaged and motivated.
 
Check MarkNovember: Encouraging Growth and Development
Great managers don’t just manage work—they develop people. This theme equips people managers and team leads with practical, repeatable tools to accelerate growth through coaching, mentorship, and feedback. Leaders will clarify when to coach versus mentor, apply frameworks like GROW and SBI, and use collaborative goal setting to create clear accountability. By establishing psychological safety and simple team rituals—focused 1:1 prompts, brief retrospectives, and lightweight check-ins—feedback becomes a steady engine for learning rather than a source of anxiety. The result is a high-trust, growth-minded culture where individuals build capability faster, teams improve continuously, and performance reliably scales.
 
Check MarkDecember: Celebrating Success and Planning for the Future
Unlock the power of appreciation to boost your team’s morale and motivation. This practical workshop equips people managers and team leads with the skills to effectively recognize and celebrate team achievements. Meaningful recognition is a key driver of engagement and performance, and this session will show you how to make it an integral part of your leadership practice.

Find your team’s superpowers and focus in with LVL UP! from the University of Puzzle

Interactive 2026 Training Calendar

Click on a session to register!

*All Sessions are held from 1pm-2pm EST unless otherwise noted*

 

January

1/6: The Generational Spectrum: Motivators and Work Styles

1/15: Bridging Generational Gaps

1/20: The Generational Spectrum: Motivators and Work Styles

1/29: Bridging Generational Gaps

February

2/3: Adapting Leadership Styles for all Teams

2/12: Creating a Shared Vision Across Generations

2/17: Adapting Leadership Styles for all Teams

2/26: Creating a Shared Vision Across Generations

March

3/3: Mentorship and Reverse Mentorship

3/12: Celebrating all Generations

3/17: Mentorship and Reverse Mentorship

3/26: Celebrating all Generations

April

4/7: Self-Awareness for Leaders

4/16: Emotional Regulation in High-Stress Situations

4/21: Self-Awareness for Leaders

4/30: Emotional Regulation in High-Stress Situations

May

5/5: Empathy as a Leadership Superpower

5/14: Creating Psychological Safety

5/19: Empathy as a Leadership Superpower

5/28: Creating Psychological Safety

June

6/2: Managing Team Emotions During Change

6/11: Conflict Resolution with Emotional Intelligence

6/16: Managing Team Emotions During Change

6/25: Conflict Resolution with Emotional Intelligence

July

7/7: The Foundations of Team Collaboration

7/16: Leveraging Individual Strengths for Team Success

7/21: The Foundations of Team Collaboration

7/30: Leveraging Individual Strengths for Team Success

August

8/4: Setting Clear Goals and Expectations

8/13: Creating a Culture of Accountability

8/18: Setting Clear Goals and Expectations

8/27: Creating a Culture of Accountability

September

9/8: Facilitating Inclusive Team Discussions

9/17: Navigating Difficult Team Dynamics

9/22: Facilitating Inclusive Team Discussions

10/1: Navigating Difficult Team Dynamics

October

10/6: Fostering Resilience in Teams

10/15: Leading Through Uncertainty

10/20: Fostering Resilience in Teams

10/29: Leading Through Uncertainty

November

11/3: Coaching and Mentorship for Team Growth

11/12: Creating a Feedback-Driven Culture

11/17: Coaching and Mentorship for Team Growth

12/1: Creating a Feedback-Driven Culture

December

12/10: Recognizing and Celebrating Team Achievements

12/15: Strategic Planning for Team Growth

12/29: Recognizing and Celebrating Team Achievements

It's always the small pieces that make the big picture.

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